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About the Company
Philippines Outsourcing: WinSource Solutions
The Source for Offshore Outsourcing
Knowledgeable people, properly resourced, and expertly supported by cutting edge technology set WinSource Solutions above the rest. For customer care, technical support, collections, back office processing, and professional services; your operations are in capable hands. Our understanding of operations in the Philippines removes uncertainty and complexity from the offshore equation. By investing the time to understand your requirements; we then understand how to accomplish your objectives: quickly, effectively, economically.
Simply put, WinSource’s experience means we’ve done it before. We know what to do and how to do it.
Our differentiator is as straightforward as it is unique. Smart, dedicated people doing great work. With a foundation of the most qualified and experienced personnel we relentlessly train all employees from agents to supervisors, account managers to support teams. We develop and enhance the skills that equip our people to perform.
WinSource’s facilities are located in Metro Manila; the site of the recent explosive growth of offshore outsourcing. And rightly so, the Philippines represents a perfect balance of quality and economy. Our 300 workstations are situated meters from Manila’s fiber loop. Building facilities include 24/7 card controlled access, 100% back-up power, redundant telecommunications, and convenient access.
The centerpiece of WinSource’s technology platform is the Aspect™ Ensemble Pro with both inbound and outbound capabilities. The Ensemble Pro unites automated call distribution (ACD), predictive dialing, interactive voice recognition (IVR), email, web chat, workforce management, call recording as well as quality management.
If you plan to offshore, the Philippines is the destination and WinSource is your partner.

Services
» Customer Care
» Technical Support
» Customer Acquisition
» Collections
» Back-office
» Professional Services

Careers
Outbound Sales Agents (Web Advertising Campaign)
Customer Service Professionals
International Customer Service Representatives

Contact Info

Location
WinSource Solutions, Inc.
14/F Robinsons Cyber Gate Center Tower 1
Pioneer St., Mandaluyong City
Tel: 667-3838 ext. 8116

Web: www.winsourcesolutions.com

At West Corporation we have dedicated ourselves to providing our clients with customer service that is unrivaled in the industry. That commitment is shared by over 42,000 West employees around the globe.

Contact Email: admin@shiftresources.com

Location/s:
World Pacific- West Employment Services

4F ICS Building, 44 Libertad Street,
Mandaluyong City 1550 Philippines
Telephone Number: 203-652-1326
Fax Number: 203-286-2481

APAC Customer Services, Inc. (Nasdaq: APAC) is a leading provider of customer care services and solutions for market leaders in healthcare, financial services, business services, publishing, communications and travel and entertainment industries. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. For more information, call 1-800-OUTSOURCE.
Begun in 1973, andd fostered under the entrepreneurial spirit of then college student Theodore G. Schwartz, APAC has grown from a one-telephone media advertising and sales operation into an industry leader in customer interaction solutions.
Through the years, APAC has increased its capabilities through physical growth and new customer service innovations. The acquisition of customer capture and care firm ITI Marketing Services of Omaha, quickly grew APAC into one of the largest teleservices firms. During this time, APAC integrated customer service outsourcing with traditional inbound/outbound telesales, and has since been credited with literally creati ng the use of service-oriented phone calls that has now become an industry standard.

Contact APAC today at 1-800-OUTSOURCE for information about how our Customer Lifecycle Management Solutions turn prospects into consumers…and consumers into lifelong customers.

Careers at APAC

Contact APAC

Location/s:
APAC Customer Services Inc. Muntinlupa
APAC Customer Services, Inc.
Northgate Cyberzone, Building C
Filinvest Corporate City with Alabang area
Muntinlupa City, Manila, Philippines
Telephone: 7576500